Information on COVID-19 Shipping/Curbside Pick-up

Our store located at 373 Richmond Road, Ottawa has re-opened!

If you have any questions or concerns, please feel free to email us at info@westendkids.ca or call us at 613-722-8947

Online Orders

Please be aware delivery times may  be longer than usual as Canada Post cannot guarantee delivery dates.

To help us, please ensure you provide us with a correct shipping address, including PO or CP boxes if applicable.

Curbside Pick-up

As of May 11th, 2020, we will be offering curbside pick-up. Pick-ups can be made from 11am to 5pm.

Please have your 5-digit order number ready when you arrive. This number can be found on your order confirmation email. 

To maintain social distancing, please call us from your vehicle with your order number. We will place your order outside the door for you to pick-up.

Street parking is readily available, so you should be able to park right out front or very close by.

For those who live in the neighbourhood and wish to walk to pick-up their order, we ask that you call with your order number and keep a safe 2-meter distance from the door while we place your order outside.